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Sue Theiss
Director & Ombud
Arkansas Union 628
Fayetteville, AR 72701
(479) 575-4831
Home > Sue's Tips > Dealing with Anger

The following tips have been contributed by CeCe Hilliard, LCSW, from Counseling and Psychological Services.

Anger is a powerful emotion that operates off of adrenaline and initiates our fight or flight reactions. Anger can be a positive when it empowers us to speak up for ourselves or someone else who is being wronged. It can also be a negative when it is expressed through verbal or physical threats or violence or is suppressed and carried by the angry person. The only difference in the two is how a person has learned to express his/her anger. Here are some suggestions that could be helpful if you feel like you might want to make some changes:

Ways to Healthy Anger & Staying in Control

  • Become aware of your feelings and behaviors
  • Take responsibility for your emotions and responses
  • Monitor your attitude. Negative reaps negative!
  • Don’t be your own worst enemy. Monitor your self-talk.
  • Don’t try to control others or they will end up controlling you!
  • Develop resources and a positive support system.
  • Develop healthy self-care behaviors.
  • Work on increasing positive feelings towards yourself.
  • See your successes no matter how small.
  • Admit your mistakes. They are really just opportunities to learn.
  • Choose your actions carefully. Some may lead to dead- end roads!

RULES OF FAIR FIGHTING

DON’T:

  • Make fun of others
  • Hit, push or touch the other person in any way
  • Yell
  • Interrupt
  • Make faces (roll your eyes; glare; sneer, etc)
  • Attack the other person’s personality
  • Use name-calling
  • Bring up old issues
  • Avoid talking about the real issue
  • Say dismissive phrases (“just forget it”; “tough”; “big deal”; “so what”, etc.)
  • Try to win
  • Invade the other’s personal space

DO:

  • Stick to the main issue
  • Talk in a normal tone of voice
  • Start sentences with “I” not “You”
  • Verbalize your feelings
  • Breathe normally and deeply
  • Know what you are upset about and be clear about it
  • Make good eye contact
  • Be willing to agree to disagree
  • Take a time-out when needed
  • Keep things in perspective
  • Listen-Listen-Listen